Reference

How z7ebd Handles Your Personal Data

This Privacy Policy explains what data we collect when you open an account, deposit via bKash, Nagad or Rocket, and use our platform.

Account data protectedbKash, Nagad, Rocket payment data handled securelyYour rights clearly statedContact us to request changes
z7ebd How z7ebd Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how we store your data, want to request a copy of your records, or need to report a concern, our support team is available to help. Reach us through live chat on the platform, by email, or through our help desk — whichever works best from your device. We aim to respond to all data-related requests within a reasonable timeframe.

Live Chat Open the chat window inside your account dashboard to speak with our support team directly about any privacy or data question.
Email Support Send your data request or privacy concern to our support email address, shown in the account help section after you log in.
Help Desk Use the help desk ticket system in your account to submit a formal data access or deletion request and track its progress.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures at every stage — from the moment you enter your bKash or Nagad number to the point your withdrawal clears. Your account is protected by OTP verification on login, and all data is transmitted over encrypted connections. Here is what we do across four key areas.

Encryption and Account Security

All data sent between your device and our servers travels over SSL-encrypted connections. Your login uses OTP verification to block unauthorised account access.

Cookie and Session Data

We use session cookies to keep you logged in and remember your preferences. You can clear or block cookies through your browser settings without losing your account.

Data Retention and Deletion

We hold your account data for the period required under applicable rules in your region. You can request deletion of data we are not legally required to keep by contacting support.

Payment Data Handling

Details you enter for bKash, Nagad or Rocket transactions are passed only to those payment processors. We do not store full wallet credentials on our servers.

Your Privacy Questions Answered

Below are the questions we hear most often about how we handle personal data, what rights you have, and how to get in touch if something needs to change. If your question is not here, reach out through live chat or the help desk.

We collect your name, phone number, email and the payment method you register — such as bKash, Nagad or Rocket — along with device and session data needed to secure your account.

We do not sell your data. We share only what payment processors like bKash, Nagad or Rocket require to complete a transaction, and nothing beyond that.

Retention periods depend on your jurisdiction and applicable regulations. We keep data only as long as required by those rules, then remove it from active systems.

Submit a data access request through the help desk ticket system in your account, or email our support team directly. We will respond within a reasonable timeframe.

Yes. Contact support via live chat or the help desk. We will delete data we are not legally required to retain and confirm once the process is complete.

Yes. Access to our platform and how we handle your data both depend on your local law and eligible regions. Check your local regulations before opening an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.